Product Guidance
Get clarity on workflows, settings, roles, approvals, and the best way to use a Haajri module.
Ask a question
Haajri Support
Help that keeps every site moving.
Get practical guidance for attendance, workforce operations, payroll, compliance, contractors, reports, and multi-site rollouts.
Search attendance, payroll, compliance, reports, or site operations.
Get the right help
Choose the route that fits the moment
Whether your team is setting up a new site or resolving a live operational question, we will point you to the right next step.
Implementation Help
Plan workers, sites, rules, geofences, devices, and the right operating flow for your rollout.
Plan your setup
Team Training
Help administrators, supervisors, contractors, and site teams work confidently with Haajri.
Arrange training
Reports & Reviews
Work through attendance, payroll, contractor, compliance, and site-level reporting questions.
Get report help
Explore by topic
Support for every operational layer
Select an area to focus your search. You can share the same topic with the Haajri team when you contact us.
Getting Started
Set up your account, workforce structure, sites, policies, and access roles.
Attendance & Geo
Get help with AI face attendance, geofences, kiosk, offline sync, and exceptions.
Workforce & Shifts
Manage worker records, assignments, shifts, rulebooks, and team access.
Payroll & Compliance
Resolve questions around wages, overtime, deductions, documents, and registers.
Contractors & Site Ops
Work through allocation, reconciliation, billing, DPR, and operational controls.
Reports & Analytics
Find the workforce, attendance, cost, and site insights your management team needs.
From rollout to daily control
Support that understands the site behind the screen.
Haajri is built around the way labour-heavy operations actually run. Start with the context, then get a clear next action for your workforce and site teams.
- Share the contextTell us the module, site type, team role, and the outcome you need.
- Review the workflowWe help map the question to the relevant attendance, workforce, payroll, or reporting flow.
- Move forward with confidenceUse the next steps to keep records, approvals, and site operations moving.
Self-service, made useful
Start with the answers your team needs most
These routes help you prepare the right information before reaching out, so the conversation stays focused on getting work done.
Attendance Setup
Prepare the key details for face registration, location verification, devices, and daily attendance rules.
Explore attendanceModule Guides
Understand how Haajri connects workforce records, payroll, compliance, contractors, and reporting.
Explore modulesGuided Walkthrough
Bring your questions and use a focused walkthrough to plan the right workflow for your operations.
Talk to the teamCommon questions
Before you reach out
Quick answers to help you arrive with the right context.
How do I get help with Haajri?
Use the contact form and include your organisation, site or module, and the outcome you need. The Haajri team can then guide you to the right next step.
Can you help our teams during implementation?
Yes. Haajri can help you plan workforce structure, attendance rules, sites, geofences, access roles, and the rollout flow that suits your operations.
Can our supervisors and site teams receive training?
Yes. Training can be planned around the people who operate Haajri day to day, including administrators, supervisors, contractors, and site teams.
What should I share when reporting an attendance issue?
Share the worker or site context, date, attendance type, and a screenshot where useful. This gives the team the detail needed to understand the workflow quickly.
Can I get help with payroll, compliance, and contractor workflows?
Yes. The team can guide questions involving wages, overtime, payroll, contractor reconciliation and billing, documents, compliance registers, DPR, and reports.